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Why does the invoice appear in the FabricAI Portal before it is accepted?

We have encountered several cases where a Fivaldi client is using the Standard process, but invoices still appear in the FabricAI portal already before acceptance. This situation can occur at least due to the following Fivaldi settings.

If the Fivaldi processing history of the invoice shows "Step: Transfer to ledger (Skipped timestamp - user)", the issue is most likely caused by a Fivaldi setting in the basic data of the circulation group at the Transfer to ledger step.

The settings should be as follows:
a) Item 1 must not be ticked
b) If item 1 is ticked (Not for all handlers), then the handlers to whom the purchase invoice is directed must also be ticked (Item 2).

If the settings definitely match this instruction and invoices still appear in the Standard process in the FabricAI portal before acceptance, please contact customer support.


This article has been translated using an AI-based translation tool. The contents or wording of these instructions may differ from those in other instructions or in the software.

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