Do you need quick support regarding the use of FabricAI?
Come and ask your question to Vispertti! Vispertti is an AI-powered assistant in FabricAI's customer service. You can start a conversation with Vispertti from the chat icon found on the support pages. At the moment, the use of Vispertti is included in the product's regular monthly fee, and there is no additional charge for it.
Here are a few tips for chatting with Vispertti:
Use complete sentences
Ask one question at a time
Do not send sensitive information such as personal or identifying information of yourself or others in the chat
The conversation is powered by artificial intelligence and may contain errors. Consider verifying important information. The user is responsible for checking the instructions received and the actions taken in the FabricAI portal.
Please note that using the chat requires accepting functional cookies.
Questions & answers:
What kind of questions should I ask the chat?
Vispertti operates based on the content of the support pages. It can advise on matters related to FabricAI's functions and acts as a quick, accurate search engine for the support page content.
Is using the chat safe?
Yes, using the chat is safe, but please remember not to share any sensitive information with the chat. Chat conversations are not used for training AI models.
What is sensitive information?
Sensitive information includes personal identification numbers and other identifying information, as well as information related to a person's private life. We do not handle sensitive information in support and remove all messages and support requests containing such information for security reasons.
Why is the chat window not visible on the support pages?
Using the chat requires that the user accepts the functional cookies of the page. You can edit your cookie settings from the bottom of the page under "Cookie settings".
How can I remove my chat history on the support pages?
You can remove the chat history on the support pages by deleting cookies from your browser and closing the browser. Once the browser cookies have been removed, previous conversations will no longer be visible in the chat window on the support pages.
If you want your chat history to be completely removed from our systems as well, please contact us by email at [email protected] and write "Chat message history removal request" at the beginning of your message.
*This article has been translated using an AI-based translation tool. The contents or wording of these instructions may differ from those in other instructions or in the software.
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