Knowledge Base
Problem solving, customer support, newsletters
32 articles
- Client moves to another accounting firm – what needs to be done?
- If an invoice is completed in the accounting software, can it be removed from FabricAI?
- If I remove an invoice from the FabricAI portal, will it also disappear from the accounting software?
- How long does it take for an invoice to appear in the FabricAI portal?
- How are credit invoices processed in FabricAI?
- How long do invoices appear in the FabricAI portal?
- Invoice submission failed, what should I do?
- Why does the customer see “unknown dimension”? Why don't the added dimensions/cost centers appear in the portal?
- Why is the invoice certainty 1%?
- Why do some customers see the status "awaiting approval" for completed invoices in the FabricAI portal?
- What is the best way to handle multiple invoice lines/all lines at once?
- When does FabricAI merge invoice rows?
- When does the FabricAI portal alert about duplicate invoices?
- How to log in to FabricAI for the first time?
- How to set dimension predictions to inactive?
- How to close the interface in Fivaldi?
- What to do when a client moves to another accounting firm?
- Zero Rows on Invoices
- I created accounts in the accounting software, but they don’t appear in FabricAI?
- Can a deleted invoice be lifted back from the FabricAI portal?
- Sign-in failed – what should I do?
- Can changes be made to an invoice once it is completed in the FabricAI portal?
- Can you allocate only one line from a purchase invoice?