Knowledge Base
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33 articles
Client moves to another accounting firm – what needs to be done?
If an invoice is completed in the accounting software, can it be removed from FabricAI?
If I remove an invoice from the FabricAI portal, will it also disappear from the accounting software?
How long does it take for an invoice to appear in the FabricAI portal?
How are credit invoices processed in FabricAI?
How long do invoices appear in the FabricAI portal?
Invoice submission failed, what should I do?
Why does the customer see “unknown dimension”? Why don't the added dimensions/cost centers appear in the portal?
Why is the invoice certainty 1%?
Why do some customers see the status "awaiting approval" for completed invoices in the FabricAI portal?
What is the best way to handle multiple invoice lines/all lines at once?
When does FabricAI merge invoice rows?
When does the FabricAI portal alert about duplicate invoices?
How to log in to FabricAI for the first time?
How to set dimension predictions to inactive?
How to close the interface in Fivaldi?
What to do when a client moves to another accounting firm?
Zero Rows on Invoices
Do comments added in the client's accounting software appear in FabricAI?
I created accounts in the accounting software, but they don’t appear in FabricAI?
Can a deleted invoice be lifted back from the FabricAI portal?
Sign-in failed – what should I do?
Can changes be made to an invoice once it is completed in the FabricAI portal?
Can you allocate only one line from a purchase invoice?