Support Channels Response Times
Our user support is available on weekdays during office hours immediately. At other times, we will contact you the next business day.
Chat
We strive to respond to support requests via the FabricAI portal chat in real-time
Response: Immediately*
Phone
We strive to respond to support requests via phone in real-time
Response: Immediately*
+358 10 5058 430
We respond to support requests via email on the same day, often within a couple of hours
Response: approx. 1 hour
[email protected]
* Phone support and chat may be unavailable in exceptional situations, such as illness. In such cases, the response time is longer than usual
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